Privacy Policy

1. Introduction

infinitesoultion.com (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or speak with one of our independent guides.

By using our website or service, you agree to the practices described here. If you do not agree, please do not use our services.

2. Information we collect

Information you give us

• · Name and contact details (email, phone number)
• · A description of the connectivity question you’d like help with
• · Payment information when a paid service request is purchased
• · Notes from our conversation, where helpful for follow-up
• · Survey responses or feedback, if you choose to share them

Information collected automatically

• · Device and browser information
• · Approximate location and IP address
• · Pages visited and basic usage analytics
• · Cookies and similar technologies

3. How we use information

• · To respond to inquiries and provide guidance
• · To process payments for any paid service requests
• · To improve the quality of our website and conversations
• · To detect and prevent abuse of our service
• · To meet legal and regulatory obligations
• · To send service updates (and, with your permission, occasional helpful notes)

4. Security

We use reasonable safeguards to protect the information you share with us, including encryption in transit, access controls, and routine review of our practices. No system can be 100% secure, but we work hard to limit risk.

We never request your provider account passwords or sensitive credentials.

5. Data retention

We retain personal information for as long as needed to deliver our service, follow up on your request, and meet legal obligations. Retention windows vary by purpose and are kept as short as reasonably practical.

6. Your privacy rights

Depending on where you live, you may have the right to:

• · Access the information we hold about you
• · Correct inaccurate information
• · Request deletion of your personal information
• · Opt out of marketing communications
• · Request a portable copy of your information

To exercise any of these rights, email support@infinitesoultion.com and we’ll respond promptly.

7. Cookies

We use a small number of cookies and similar technologies to keep the site working and to understand basic usage. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

8. Contact

For privacy questions or to exercise any of the rights above, please contact us: